Terms & Conditions 1

Terms & Conditions:

The following terms and conditions apply to all parents/guardians of children attending swimming lessons organised by AquaStars Swim Academy regardless of the site in which they are attending. Please ensure you have read and understood all of the following and keep a copy for your own records, as by booking and attending swimming lessons organised by AquaStars Swim Academy you are agreeing to the following terms and conditions:

1. AquaStars Swim Academy reserve the right to alter these terms and conditions at any time upon reasonable notice to the customer

2. All parents/guardians, children and spectators attending site must adhere to the code of conduct as outlined at the bottom of this section

3. Swimming lessons must be paid for in full by the date specified, and prior to commencement of the child’s first swimming lesson of the term

4. Swimming lessons are non-refundable and AquaStars Swim Academy are unable to offer catch up swimming lessons for those missed

5. Payment for swimming lessons is non transferable between customers

6. AquaStars Swim Academy swimming lessons run in terms of 10 consecutive weeks. Should this change, the parent/guardian will be advised in advance of any amendments made to the programme along with any effects this may have on payment of lessons

7. Swimming lessons run throughout all half terms and school holidays with the exception of a 3 week break at Christmas time and 1 week at Easter. Should this change, all parents/guardians will be notified in advance

8. All swimming lessons will start/end promptly at the agreed start/finish time. Lesson times will not be extended for children who arrive late

9. It is the parents/guardians responsibility to ensure personal details are kept up to date. AquaStars Swim Academy must be notified of any changes in home address, phone numbers, email address or the child’s medical details

10. If AquaStars Swim Academy requires the need to cancel any swimming lessons the cost of the lesson will be deducted from your next term

11. In order to re-enroll and/or order a badge the appropriate slips will be given to you on week 7 by your swimming teacher, and these must be returned to us by week 9 of the current term, if the slips are not returned by this date your space will be offered out to someone on the waiting list

Terms & Conditions 2

Code Of Conduct for Parents/Guardians :

The following terms and conditions apply to all parents/guardians of children attending swimming lessons organised by AquaStars Swim Academy regardless of the site in which they are attending. Please ensure you have read and understood all of the following and keep a copy for your own records, as by booking and attending swimming lessons organised by AquaStars Swim Academy you are agreeing to the following terms and conditions:

1. AquaStars Swim Academy reserve the right to alter these terms and conditions at any time upon reasonable notice to the customer

2. All parents/guardians, children and spectators attending site must adhere to the code of conduct as outlined at the bottom of this section

3. Swimming lessons must be paid for in full by the date specified, and prior to commencement of the child’s first swimming lesson of the term

4. Swimming lessons are non-refundable and AquaStars Swim Academy are unable to offer catch up swimming lessons for those missed

5. Payment for swimming lessons is non transferable between customers

6. AquaStars Swim Academy swimming lessons run in terms of 10 consecutive weeks. Should this change, the parent/guardian will be advised in advance of any amendments made to the programme along with any effects this may have on payment of lessons

7. Swimming lessons run throughout all half terms and school holidays with the exception of a 3 week break at Christmas time and 1 week at Easter. Should this change, all parents/guardians will be notified in advance

8. All swimming lessons will start/end promptly at the agreed start/finish time. Lesson times will not be extended for children who arrive late

9. It is the parents/guardians responsibility to ensure personal details are kept up to date. AquaStars Swim Academy must be notified of any changes in home address, phone numbers, email address or the child’s medical details

10. If AquaStars Swim Academy requires the need to cancel any swimming lessons the cost of the lesson will be deducted from your next term

11. In order to re-enroll and/or order a badge the appropriate slips will be given to you on week 7 by your swimming teacher, and these must be returned to us by week 9 of the current term, if the slips are not returned by this date your space will be offered out to someone on the waiting list

Terms & Conditions 3

Code Of Conduct for Participants

1. Children must try their best to arrive on time
2. Children must not attend poolside prior to 10 minutes before their lesson start time
3. Children must remain with their parent/guardian until the start of their own lesson
4. Children must respect the facility in which they are attending
5. Children must not run on poolside
6. Children must not enter the water until their teacher states it is safe to do so
7. Children must not flip into the pool, push anyone else in, or hold anyone underwater
8. Children must attend in suitable swimwear e.g. swimming specific shorts, trunks or a costume. Bikinis are not allowed.
9. Children must not disturb or distract other children in classes before/after themselves
10. Children must patiently sit or stand on the side of the pool at the end of their lesson whilst waiting for their parent/guardian
11. Children must alert their swimming teacher if they feel unwell or need the toilet
12. Children must treat all other members equally and with respect at all times
13. Children must understand that use of inappropriate language, bullying, or violence will not be tolerated
14. Children must behave respectfully at all times, particularly in the use of changing facilities
15. Children must ensure they use the toilet and shower before commencement of their swimming lesson